FAQ
How long until I start seeing positive results?
Many Collagen Repair users will begin to notice initial effects within 1 week after taking it. But depending on your current health status and risk factors (e.g. injuries, etc.), it could take several weeks of consistent use for the full effects to ramp up. So, patience is key!
How should I take this supplement?
Collagen repair is best taken with a healthy fat source. Spence, founder of Purefunction, takes Collagen Repair in the morning with 15 grams of high quality hydrolyzed collagen and 1 tablespoon of extra virgin olive oil.
Several vitamins and minerals are essential for maintaining connective tissue health, such as Vitamin C, so for best results be sure to consume nutrient-dense foods.
Do you offer refunds or returns?
Yes. If you are not 100% satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product, including shipping.
Refunds apply to your first order only. For more information, please visit our Refund Policy page.
Please contact us at info@purefunction.co if you have any issues.
Can I request the Certificate of Analysis?
Absolutely! You can request the CoA anytime by emailing us at info@purefunction.co
Where can I find more information on each ingredient?
Because each ingredient is well researched, you can find more information by using free scholarly literature search engines like Google Scholar and PubMed.
We highly recommend you visit our Ingredients and Science page to see each ingredient’s benefits and the research that backs up why we use them.
Are there any known side effects?
Our joint health supplement is generally well-tolerated. However, always consult with your healthcare provider before starting any new supplement, especially if you have existing health conditions or are taking other medications.
What are your shipping delivery times?
Once your order is placed, your order will be ready for shipment within 1-2 business days (excluding holidays and weekends). The estimated delivery window is between 3-7 business days.
We offer USPS Ground Advantage (2-5 business days), USPS Priority Mail (1-3 business days), and USPS Priority Mail Express (1-2 business days).
How can I track my order?
To track your order on the order status page, log into your customer account.
Do you ship internationally?
We don’t currently ship internationally.
We ship to all 50 U.S. states and the five major territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands).
How does my subscription work?
On the product listing page, you have the option of selecting one-time purchase or monthly subscription (10% discount).
By selecting the subscription option, a new order will be shipped to your address every month unless any changes have been made to your subscription in your PUREFUNCTION Account.
Can I cancel or pause my subscription?
You can manage your subscription and delivery schedule by logging into your PUREFUNCTION account. Here is a helpful link to assist you: https://help.shopify.com/en/manual/products/purchaseoptions/shopify-subscriptions/customer-experience
If you need assistance, you can contact our team at info@purefunction.co.
Can I take Collagen Repair while on blood thinning medications (or any medications for that matter)?
Our joint health supplement is generally well-tolerated. However, some medications may interact with ingredients in Collagen Repair.
It’s important to speak with your primary medical provider before starting any new supplement or altering any course of medication. They will be able to provide the best advice regarding the safety of adding Collagen Repair to your routine.
Does Collagen Repair replace my medication?
While Collagen Repair may support improved mobility and comfort, it is not designed to treat, cure, or replace medication for any medical conditions. Always discuss with your healcare provider for guidance specific to you individual needs.
Can I take Collagen Repair if I’m under 18?
Our product is one of the most comprehensive joint health supplements on the market and our ingredients are backed by an abundance of clinical research.
However, there is limited research on the safety of these ingredients for children. Most studies focus on adult usage. We advise against children taking our product and encourage you to consult a pediatric healthcare provider for advice tailored to minors.
Is it safe to take if I’m pregnant or breastfeeding?
Our product is one of the most comprehensive joint health supplements on the market and our ingredients are backed by an abundance of clinical research.
However, there is limited research on the safety of these ingredients for women who are pregnant nursing, or breastfeeding. You should always consult your healthcare provider before starting any new supplement to ensure it is safe for you and your baby